GROUND RULES

Interviews and interactive sessions will be delivered remotely via web-based screen share by Brikit experts (information architects and designers). Based on your preference, implementation will be performed on Brikit's portal or your systems. Time required to gain access to your systems (include account setup, virtual private network access, and other on-boarding) will be logged against your Service Punchcards.

The Content Strategy and Service Punchcard tracking will be supported with your private portal (Confluence space) on our servers, which includes up to three user accounts. Your portal will be maintained for one year after completion of last service package or service punchcard. User accounts inactive for six months will be automatically disabled (simply contact us to reactivate).