Based on more than a decade working with fast-growing and Fortune 500 companies, here are the proven phases and activities that are essential for success.
Before you can get there,
you need to know where you're going.
VISUAL DESIGN
CONTENT STRATEGY
Blueprints, workflows, and archiving for speed, consistency, and quality control.
BUILDOUT
Create landing pages and spaces, configure taxonomies, wire menus, set up permissions
USER GUIDE
Illustrate use of your information and visual designs, blueprints, and content lifecycle.
MOVE-IN
Migrate meaningful content from existing systems to provide continuity.
CONTENT CREATION
Fresh material to engage visitors and illustrate how to contribute.
LAUNCH PLAN
Manage change with awareness campaigns, training, and scripted on-boarding.
Governance plus care and feeding
for happiness in the long run.
COLLABORATION
Centralize and share knowledge to align employees and increase productivity.
HOUSEKEEPING
Ensure content stays organized and keep things fresh with archiving.
CHECKUPS